As any modern-day web publisher will tell you, turning your online business into a success requires constant effort and an incredible attention to detail. We couldn’t agree more and this is something BridTV prides itself on as well – devotion to detail.
Tweaking and improving our video player is one of our primary tasks, although we are also constantly enhancing our ad tech so clients can rely on a stable system and steady revenue. While this is our top priority, there is something we value even more – proactive customer and dedicated developer support. With continued growth and reputation in the thriving industry of online video advertising, BridTV is also on firm ground when it comes to technical support. We handle any potential hiccups and problems you might have when implementing your very own monetization plan.
Round-the-Clock Publisher and Developer Support
BridTV’s state-of-the-art in-house tech for video monetization has been upgraded. Our ever-evolving CMS and video platform have been streamlined to cater to the numerous needs of current and future publishers.
This is why BridTV offers extensive, expert-level support to ensure that your web-based businesses are booming. In other words, if you’re a publisher and you’ve setup an account with us, you can definitely rely on assistance provided by our team of specialists. Any technical issues are handled by our software experts, which denotes engineers, and high-level developers. Our account managers will jump in to offer comprehensive guides and instructions regarding the functionality and benefits of our video player, ads revenue platform and other features.
One of the main things our support team is focused on is solving any puzzles you might have about how best to handle your monetization. No matter what kind of questions you have, both technical and account management teams will be responding promptly. As you probably already know, having a timely response to any technical quandaries is a vital component for the ongoing success of your business.
From LA to UK
Your online video strategy and monetization will go smoothly. In addition, our team also provides invaluable advice to ensure that content and ad optimization creates a powerful impact and resonates with your target audience.
More importantly, we are a global-oriented business with offices on diverse locations, including the United Kingdom, Israel, the United States and other territories across Europe.
BridTV Support Services 24/7
Our team is available to address any issues or answer any questions you might have 24 hours a day, any day of the week, regardless of Holidays, time of year, etc.
Here are the support services, which are available the moment you setup your account with BridTV:
- Technical support via email
- Technical support via web-based submission.
- Additional support includes live chat via Skype chat, offering technical and admin support (account management support)
- Additional support via email and live Skype chat for business development (offering advice about pricing, revenue share, etc.).
- 24/7 help to resolve any potentially critical issues ASAP.
- All requests get addressed as quickly as possible.
- Weekly or monthly support calls (live chats) are an option.
Specialist Developer Support
Before incorporating the BridTV CMS and video player, you should know that our services include highly detailed developer support. Our goal is to help you get on track with any developer based issues you might encounter. If you wish to begin creating your custom-based web environment and monetization solutions, you can definitely rely the full support of our specialist services. Before you do so, make sure you have an Brid account.
For starters we offer the following text-based online instructions to help you get started on your journey to easier and faster income:
- Brid Platform API (content serving and content management).
- WebView API (Android SDK).
- WebView API (iOS SDK)